-
Recent Posts
Recent Comments
Archives
- November 2020
- June 2020
- March 2020
- November 2019
- October 2019
- June 2019
- April 2019
- March 2019
- September 2018
- July 2018
- June 2018
- April 2018
- March 2018
- October 2016
- July 2016
- April 2016
- March 2016
- July 2015
- June 2015
- May 2015
- April 2015
- May 2014
- March 2014
- January 2014
- November 2013
- October 2013
- June 2013
- May 2013
- March 2013
- February 2013
- January 2013
- November 2012
- April 2012
- March 2012
- February 2012
- January 2012
- November 2011
- October 2011
- September 2011
- July 2011
- June 2011
- May 2011
- March 2011
- January 2011
- December 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
Categories
Meta
Monthly Archives: March 2014
Can You Hear What the Client is Saying?
Every year the Customer Service Representatives (CSR) from all of our practices get together for a CSR training day. We discuss topics like emergency situations, how to handle different types of calls, how to respond to certain questions and how to provide the best service we can. Continue reading
Posted in Customer Service
Comments Off on Can You Hear What the Client is Saying?