Author Archives: mpequine

Veterinarians keeping horses hydrated at Pan Am Games

Excerpt from the article in the Caledon Enterprise written by Matthew Strader talking to  veterinary Service Manager for the Games, Dr. Mike Pownall. Talk baseball, and it’s Tommy John. Hockey? Groins. On the track, it’s always the hammy. Every sport … Continue reading

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Photo Album of the 2015 Pan Am Games: Equestrian Portion

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Three Day Eventing Prep

Although we are just days away from the arrival of Dressage horses for the first event of the Pan Am Games we find ourselves looking a week ahead as we begin planning for the most challenging week, the 3 Day … Continue reading

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The Process and Challenges of Importing Horses for the Pan- Am Games

I read with great interest last week the uproar over Johnny Depp bringing his two dogs into Australia without putting them into quarantine. It reminded of the efforts the veterinary team is doing to prevent the importation of foreign horse diseases … Continue reading

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Preparing For the Games at Rolex Three Day Event in Kentucky

Dr. Mike Pownall spent last week visiting the Rolex Three Day Event in Kentucky. Here he is sharing his experience in words, photos and videos as we prepare for the Pan Am Games. In preparation for the Pan Am Games … Continue reading

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Veterinary Care Well in Hand for Equine Pan-Am Games

The upcoming Pan Am Games are going to see some of the top equine athletes in the world in these parts, and they’re going to have to be cared for. Dr. Mike Pownall, of McKee-Pownall Equine Services, has been named … Continue reading

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Equine SOS

The phone rings. We have just finished laughing about the squirrel outside our window that we have named “Nutty,” guarding his tree from fellow wildlife. We answer. On the other end of the receiver is a teary voice, indicating that … Continue reading

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Can You Hear What the Client is Saying?

Every year the Customer Service Representatives (CSR) from all of our practices get together for a CSR training day. We discuss topics like emergency situations, how to handle different types of calls, how to respond to certain questions and how to provide the best service we can. Continue reading

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Routine Services – Bundled in a Convenient Package

Everyone has a busy life, and smart businesses are using different methods, to offer convenience to their clients, so it is easier to deal with the business.  One of these methods is to provide packaged services. It is present in … Continue reading

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Thank you for calling McKee-Pownall Equine Services

Thank you for calling McKee-Pownall Equine Services – or in this case, checking out our website!  My name is Laura.  You may have spoken with me on the phone or corresponded with me via email.  I am a part of … Continue reading

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